# Service Terms — SkillMix

> Plain-language summary of SkillMix service terms. The authoritative, binding version is the page at https://skillmix.nl/service-terms. This markdown mirror exists for LLM context and is not the legal document.

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## Provider

- **Legal entity:** SkillMix BV (Belgian BV).
- **VAT:** BE1029020540.
- **PEPPOL ID:** 0208:1029020540.
- **Registered address:** Abel Janssenslaan 10, 2845 Niel, Belgium.
- **Jurisdiction:** Antwerp, Belgium.
- **Governing law:** Belgian law applies to all engagements unless explicitly varied in writing.

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## Engagement structure

Every engagement follows the same three-step structure:

1. **Free exploration call.** No commitment, no fee. Used to qualify fit and outline scope.
2. **Paid Scope Sprint (mandatory).** A short, fixed-fee discovery sprint that produces a precise scope, written acceptance criteria, a fixed implementation price, and a delivery date.
3. **Fixed-scope implementation.** Built against the acceptance criteria from the Scope Sprint, under no-cure-no-pay (see below).

No implementation work begins without a completed and paid Scope Sprint. This is not optional — it is the basis on which the no-cure-no-pay guarantee can be offered fairly to both sides.

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## Pricing & payment

- **Standard payment structure:** 50/50 — half invoiced on kickoff, half on outcome acceptance.
- **Quoting model:** all SkillMix engagements are fixed-price. There is no time-and-materials billing on implementation work.
- **Direct external costs** (e.g. cloud compute, third-party APIs, paid datasets) may be invoiced separately at cost, with prior written notice.
- **Pro-rata invoicing** applies where work spans multiple phases or where a deliverable is partially accepted, per the Collaboration Framework.

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## No-cure-no-pay — what it does and doesn't mean

- Applies **only to implementation**, **only after** a paid Scope Sprint, and **only against the success criteria** defined in that Sprint.
- If those criteria are not met, the implementation fee is not owed. Not a discount, not partial credit.
- The Scope Sprint itself is always paid, regardless of whether you continue with implementation.
- Direct external costs (e.g. compute) may still be invoiced even where the implementation fee is waived.
- Material scope changes during the build trigger a short re-scoping pass and a new fixed price; the original no-cure-no-pay terms travel only with the originally scoped deliverable.

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## Confidentiality & IP

- All client information is treated as confidential. NDAs are standard and signed on request before any sensitive work begins.
- On full payment of the implementation fee, the client owns the delivered code, prompts, models, infrastructure-as-code, documentation, and audit logs. No lock-in.
- SkillMix retains the right to reuse generic methods, patterns, and unmodified open-source components.

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## Liability

- SkillMix's liability is capped at fees actually paid for the engagement giving rise to the claim.
- Indirect, consequential, and reputational damages are excluded to the extent permitted by Belgian law.

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## Disputes

Any dispute is governed by Belgian law and falls under the exclusive jurisdiction of the courts of Antwerp, Belgium.

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## Related

- Collaboration Framework: https://skillmix.nl/Collaboration-Framework — see also [/Collaboration-Framework.md](https://skillmix.nl/Collaboration-Framework.md)
- Privacy Policy: https://skillmix.nl/privacy — see also [/privacy.md](https://skillmix.nl/privacy.md)
- Authoritative service terms page: https://skillmix.nl/service-terms